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American Express Cyber Hub – Fostering Excellence

Good Evening Planet

I was saving my energy this entire day because I wanted to talk about GST. It’s outrageous and it marks the beginning of an Economist Fascism in a country which is already plagued with Religious Fascism. The way Modi is selling the idea of a midnight session, comparing it to freedom, well, that’s just contrary to what is really going to happen. Nehru in 1947 said,

“At the stroke of the midnight hour, when the world sleeps, India will awaken to life and freedom.”

I, in 2017 say, “At the stroke of the midnight hour, when the world sleeps, India will awake to witness death and captivity.” 

For those who know me and those who do not, I am an emotional writer. Yes, a writer needs to be rational and logical but if one is stating facts, then just facts matter. Emotions make all of us human. As much as I wish to talk about GST, I am going to hold myself back, few more hours, cause I am overwhelmed with some great emotions of appreciation. Till the time, I do not let these emotions out, I might not be able to write an impactful article about GST. So, here it is, my flood of emotions to drown you all.

I have experienced unbelievable reactions on my previous articles about American Express. My inbox is flooded both with appreciation and hatred. I like all sort of reactions. A positive reaction means, I left an impact. A negative reaction means, I left an everlasting impression. So I like both of them. I would strongly urge both my followers and haters to read an article, “Are you a Chimp?” before they start commenting or sharing any of my content. It saddens me deeply that people are twisting the facts I say, as per their own convenience and using it for their own personal corporate propaganda.

My articles about American Express do not talk about The American Express Company. The one which did was about financial and sales fraud (Financial Meltdown Nov 2017, An American Express dream!) and that did not mention any corporate sexual/emotional abuse. The ones which talk about abuse (American Express India Campus – A Sexual Playground, American Express India Campus – A Sexual Playground – II) are carefully titled – India Campus. I would never in my conscious say things which I did not experience or witness. I do not believe in hearsay and I do not gossip. Truth, Truth, Truth and Truth, that’s what I write about.

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I spent 5 years working for American Express and I was in a heaven for at least 3 of it. The heaven is called “Cyber Hub”. Today I am going to talk about real leaders and exemplary conduct. A duo whom I admire immensely – Gaurav & Sue. Let me share a one liner for both of them, so that you guys have a little idea about their personality –

Gaurav – Hard Headed, No tolerance for bullshit.

Sue – Mother, Sister, Friend, Counselor and a Go Getter.

I guess this kind of sums up their great personalities in as few words as possible. Unfortunately I do not have the vocabulary to truly describe how amazing leaders were they. Someday once I become a better writer, I might be able to. But today I do not possess the required vocabulary.

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Gaurav and Sue, together with their joint efforts not just saved a sinking Titanic but also took it for a spin around the world. A process which was taking it’s dying breath, whose pulse was 30-40, not only did these Corporate gods revive it but also turned it into a sprinting BOLT. In less than 12 months the pulse of that dead beat rose to 80-90 and remained static. It was a remarkable corporate achievement and the entire AMEX family was gaga. They groomed a fleet of corporate leaders who are still making waves througout MNC’s. Let me name a few – Lalit, Shruti, Deepika, Nivedita, Jayshree, Bipasha, Amit, and it would be midnight if I mention all the names.

I hate corporations because they rob you off your life. But working with Sue n Gaurav never felt like working in a corporation. It felt like being at home. They were not bosses. They were guardians. And we were their only children. Half of the time Sue was busy resolving people’s personal issues. She realized the importance of human connect. She knew people perform better when they are happy and feel looked after.

Gaurav always came across as a number driven guy and he might deny my claims that he loved us, like his own, but that’s just how he is. He won’t shower you with love but he would make you find love, in your work, by using as little words as possible. He was and is a man of few words.

And it’s not that everyday was Eid. We had our differences. We used to yell at each other all the time. Mostly the yelling was done by us. You remember those day when you think your parents hate you and love your siblings more. Well those were like a monthly activity but what was different in Cyber hub and missing in India Campus, was freedom. We never thought twice before speaking our minds. We were not judged but were heard.

What bosses everywhere lack is active listening. They just want to talk. They do not want to listen. Well, Gaurav and Sue were different. And once again, we all had our differences but we were still a family because they treated us in that manner. We were not corporate slaves.

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I wish, I could write better so that I can repay their mortal debt of the time and efforts they put in grooming and mentoring me and shaping a headless chicken like me, in whatever little human, I have become. I guess someday I might. Today I would just say thank you Gaurav and love you SUE.

Stay tuned in for more about corporations, religion, politics, love and whatever my deluded head comes up with. And subscribe to my blog. It won’t hurt and It’s free. I would earn a few bucks from ads and the pen would have a little ink. A writer does need fancy pens. What else would be left in this world, if you let the ink dry…

Enjoy your evening and remember today midnight marks a beginning of a new era. An era of financial unrest, political autocracy and religious fascism. We the people can still unite and topple this government way, before 2019. I alone cannot. Are you with me?

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